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Business Travelers: Here Are The Backup and Security Tips You Need

November 13, 2015 by · Leave a Comment 

People often overlook backups of their personal computers and by the time they lose files they go around in panic trying to come back to normal (to avoid that March 31st is the World Backup Day – to remind people at least once a year to backup their documents). But if you are a business user, an executive, you cannot just offload everything to IT and go on with your heart’s desire. Not only you have corporate responsibilities but also there are tasks you need to take care of yourself. Here is my collection of tips from the field, from my interactions with the traveling business users. Backup first. The importance of having regular backups has been voiced by pretty much everybody and I will emphasize it once again. Have regular backups. Just purchase a small, USB drive and keep it connected to your computer and setup backup from Windows or Time Machine if you are a Mac user.

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Business Travelers: Here Are The Backup and Security Tips You Need

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IT Managers: Where To Use Self-Service To Save Time

November 6, 2015 by · Leave a Comment 

IT managers for years are pressed by the cliché of “doing more with less.” IT pros already have their daily tasks of user requests, incidents, maintenance issues, upgrades and infrastructure changes and plus they are asked to keep up with the new technology. But the headcount remained flat during the years. One of the things the IT managers do is to implement self-service where they can in order to have a breathing space for their teams. And surprisingly, the end users have an acceptance on self-service, too. Of course it does not work for every situation, but here are some areas where it is working. If we are speaking about a large company with 1000+ users, user identity management is the first place to start. With user identity, I am talking about the user provisioning that starts with the hiring process, continues with onboarding until the employee finishes its contract. During the “corporate lifecycle” of the employee, there will be switching of departments, various password resets, new rights/permissions requests and the like.

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IT Managers: Where To Use Self-Service To Save Time